Frequently Asked Questions

1. How long does shipping take?

Orders are usually delivered within 4–7 business days across India.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) for eligible orders and locations within India.

3. How can I track my order?

Once your order is shipped, tracking details will be sent to your registered email address or phone number.

4. What is your return policy?

We offer a 5-day return policy from the date of delivery.

Products must be unused, in original packaging, and in resellable condition.

5. How do I request a return?

To request a return, please contact our support team at support@cartzio.co with your order details.

6. When will I receive my refund?

Refunds are processed after the returned item is inspected and approved. Processing times may vary depending on your payment method.

7. Can I cancel my order?

Orders can only be canceled before shipment. Once the order has been shipped, cancellation may not be possible.

8. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery along with photos of the product and packaging.

9. Do you ship internationally?

Currently, we only ship within India.

10. How can I contact customer support?

You can reach our customer support team at:

Email: support@cartzio.co

Company Information

Company Name: CAREND PROVIDER GROUP, P.A., INC.
Website: cartzio.co
Address: 3752 N Shefield Ave, #3S Chicago IL 60613 USA